Preparing for your appointment, and knowing what might happen helps everything run smoothly.

Please carefully check the time and location of your appointment.  You will receive an e-mail confirmation, and you can also check by logging in to our digital healthcare platform.

  • Please e-mail the secretary if you think you might need an extra investigation (eg: corneal topography, field test) or procedure (eg: contact lens fitting, bandage contact lens insertion, punctal plugs, laser, minor lid surgery).  You may be asked to arrive at a time before your scheduled appointment, in order to have investigations performed before seeing Miss Corbett.
  • Please take your eye drops as usual on the day of the appointment.
  • Please allow enough time for your appointment. Appointments are routinely 25 minutes, but clinical requirements can vary, and sometimes further examinations, investigations or procedures are required on the day for you or other patients.
  • Please do not drive if your pupils might need to be dilated, as your vision will be blurred for several hours afterwards. This is often required on your first appointment, and subsequently to examine the lens (eg:  for cataract), optic disc or retina.  It takes an extra 30 minutes.
  • We understand that sometimes your plans change, and if this is the case, please contact the office immediately by e-mail, or if before 2pm on the same day, by phone. A cancellation fee may apply (please see pricing).
  • Please always bring your glasses, contact lenses, eye drops, and on your first appointment, a list of your medications. Please subsequently tell us if these change.
  • You can wear your contact lenses to the appointment if Miss Corbett needs to check these, but please bring your glasses to wear on the way home.
  • On arrival please check into the reception. A Healthcare Professional will measure your vision, autorefraction and intraocular pressure, and perform any other investigations required.
  • If during your consultation with Miss Corbett it becomes apparent that a further investigation or procedure is required, there is likely to be a further charge for this. Please feel free to ask about this before it is performed.  On some occasions it is best if this is performed on a future occasion.
  • If you are prescribed medications, these can be obtained from the pharmacy in the entrance hall of the hospital.
  • During your consultation, Miss Corbett may recommend a follow up appointment or surgery. You are expected to initiate the booking through the office or the digital health care platform (consultations only).
  • You will receive by e-mail a copy of Miss Corbett’s letter to your GP or referring healthcare professional.
  • If during your consultation a surgical procedure is offered as an option, Miss Corbett will explain what it involves, the alternatives, the benefits and any risks. You will be given the opportunity to ask questions, and express a preference for the type of anaesthetic you might have.
  • If you are taking anticoagulants or tamsulosin (for prostate) please ask Miss Corbett whether you should reduce or stop these before your operation.
  • The consent form with accompanying information will be either sent to you as an electronic link for you to read and complete in your own time, or you can manually sign a consent form on the day.
  • You will be asked to attend the hospital 60-90 minutes before the start of the list so the nurses can undertake their preparations and the eye drops that they apply have time to work. The list usually runs for half a day, and you may be at any position on the list.
  • Please allow a full half-day for the procedure, as afterwards you will need to wait for your condition to stabilise, and for discharge medication and documentation to be complete.
  • After the operation, please take your postoperative medication as prescribed. If it might run out before your next appointment, please contact the office for a prescription, or request some more from your GP.
  • Please make a follow up appointment in 2-3weeks, unless instructed otherwise. This can be done by logging in to the digital healthcare platform or by contacting the office.